FAQ
Product & How It Works
1. What is RestSole / Nodals?
Black acupressure slippers designed for everyday home wear. Raised nodes across the footbed apply direct pressure to your feet with every step — real, physical relief, not a passive insole.
2. Do these actually do anything, or is it just a gimmick?
The pressure is real and immediate — you'll feel it the moment you put them on. What we don't claim is that they cure, treat, or diagnose anything. They're designed to relieve tension in tired feet and support a simple daily wind-down, not to replace medical care.
3. What is the point map on the footbed?
It's a design reference to reflexology, a centuries-old tradition — not a medical or clinical claim. We include it because it's part of the story behind acupressure, not because we're telling you it treats specific organs or conditions.
4. Can I wear these all day, or just in the evening?
Whenever works for you. Morning, mid-day, evening — there's no single "right" time. Many people use them during a work-from-home day or specifically to unwind after work.
5. Who shouldn't use these?
If you have diabetes, poor circulation, an open wound on your foot, or any diagnosed foot condition, check with a doctor before use. When in doubt, ask your healthcare provider first.
Sizing & Fit
1. What sizes are available?
US 6, 7.5, 9.5, and 11.5.
2. How do I know which size to pick if I'm in between?
Thanks to the adjustable velcro strap and open-toe design, each size comfortably fits a range of foot lengths — you don't need an exact match. If you're between two sizes, we'd generally suggest sizing up.
3. Are they unisex?
Yes, one design, sized to fit most adult feet.
Shipping & Delivery
1. Where do you ship?
Currently within the United States.
2. How long does shipping take?
Orders are processed within 1-2 business days. Delivery typically takes 7-12 business days.
3. Is shipping really free?
Yes — free shipping on every order, no minimum required.
4. Do you provide tracking?
Yes, you'll receive a tracking link by email once your order ships.
Returns & Exchanges
1. What's your return policy?
You have 30 days from delivery to return your order for a full refund.
2. What condition does the item need to be in?
Unused and in its original packaging.
3. How do I start a return?
Email support.restsole@gmail.com with your order number, and we'll walk you through it.
4. Do you offer exchanges?
At the moment we process returns and new orders separately — email us and we'll help you sort out the right size or replacement.
Payment
1. What payment methods do you accept?
All major credit/debit cards through Shopify Payments, plus PayPal.
2. Is my payment information secure?
Yes — all transactions are encrypted and processed through Shopify's secure checkout.
Contact
1. How do I get in touch?
Email us anytime at support.restsole@gmail.com — we typically respond within 1-2 business days.